The Partner Resource Hub
The "Elevator Pitch"
360insights manages the program (who gets paid and why), while Xtrm manages the payment (how the money moves).
Together, they create a 'closed-loop' system that automates global incentives, removes tax compliance burdens from your finance team, and allows partners to choose how they get paid.
Strategy Sheet
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Frequently Asked Questions
1. Why do we need Xtrm? Can't we just use our bank or payroll system? +
Xtrm is purpose-built for B2B incentives (SPIFFs, MDF, rebates). Unlike a bank, Xtrm acts as an Intelligent Payment Platform that allows you to fund one digital wallet and pay out to partners in 150+ currencies instantly. It eliminates the manual "spreadsheet fatigue" of reconciling global wires.
2. Our Finance team is worried about tax compliance and fraud. How does this help? +
Xtrm operates as a TPSO (Third-Party Settlement Organization). This acts as a "compliance shield" for your company.
- Tax: Xtrm handles the collection of Sensitive PII and banking data as a TPSO and files the 1099-Ks so your team doesn't have to chase any paperwork.
- Security: Xtrm performs automated KYC (Know Your Customer) and AML (Anti-Money Laundering) checks on every payee before funds are released, ensuring you never pay a sanctioned entity.
3. We have partners all over the world. How do we handle different currencies? +
Xtrm provides massive global reach without the headache of managing multiple foreign bank accounts.
- Global Reach: You can fund the program in your primary currency, and Xtrm handles the payout in local currencies across 200+ countries.
- Seamless Delivery: Whether your partner is in Berlin, Tokyo, or Brazil, they receive funds in the currency that makes sense for their region, streamlining the experience.
4. Who handles payment support? We don't want our customer success team chasing bank transfers. +
Because Xtrm acts as the payment servicer, they own the support relationship for the transaction.
- Data Security: 360insights never touches sensitive banking data or PII; that stays encrypted within Xtrm.
- Support Offload: If a partner needs to update their bank details or has a question about a transfer, they deal directly with Xtrm's support. Your customer success team is freed up to focus on program strategy, not administrative troubleshooting.
5. How does the integration with 360insights actually work? +
It creates a seamless flow. When a claim or rebate is approved inside 360insights, the payment instruction is sent automatically to Xtrm via integration.
- Real-Time: Partners get paid in seconds or minutes, not weeks.
- Visibility: Both you and the partner can see exactly where the money is at all times, reducing support tickets asking "Where is my check?".
6. What if our partners don't want a bank transfer? +
Xtrm offers "Recipient Choice." Once the funds hit the partner's account, they decide how to cash out:
- Local bank transfer.
- Virtual Visa/Mastercard (for immediate spending).
- Digital gift cards.
- Even a mailed Check.
Common Pushbacks
Objection Handling: Quick Reference
Xtrm is SOC 2 compliant and takes on the tax/compliance liability as a TPSO.
You actually save money by eliminating bank wire fees and FX leakage.
The integration is pre-built. Partners onboard themselves via a self-serve portal.
Partners love it because they get paid instantly and choose their own payout method.
Interactive Product Demos
Strategic Guides & Whitepapers
The Xtrm Podcast
